Turning customer experience
into thought leadership


MENTAL HEALTH INCLUDED.

healthcare has become an
unbearable experience &
complicated process

LET ALONE A GOOD ONE.

you’ll need a therapist after
going through what it takes
to find a therapist

it seems obvious that it
doesn’t have to be this hard

BUT PROVIDERS DON’T SEEM TO CARE

THE REST WILL TAKE CARE OF ITSELF


Positioning is in
the brand promise:
“How mental health should be”

HOW
Customer experience proves it’s possible

MENTAL HEALTH
Proof creates category leadership

SHOULD BE
The solution is the brand, the brand is the solution.


One brand position, two audiences:
B2B clients (large employers)
End users (their employees)

Spring Health proves there’s an
easy solution to the
biggest problem:

HOW METAL HEALTH SHOULD BE

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Naming & Identity